Shipping policy
Shipping Policy
At HYGGES, we are committed to delivering your orders quickly and efficiently, providing a seamless shopping experience. Here’s everything you need to know about our shipping process.
Shipping Information
We offer free UK shipping on orders over £100. All orders are sent via DPD Tracked Delivery to ensure your parcel arrives safely and promptly.
Order Processing
- Orders placed before 2pm (Monday to Friday) will be processed and dispatched the same day.
- Orders placed after 2 pm, on weekends, or on UK bank holidays will be processed on the next working day.
- You will receive a dispatch confirmation e-mail once your order has been shipped, which includes a tracking number to monitor your delivery.
Delivery Time
- Delivery takes 1-3 working days, Monday to Friday (excluding UK bank and public holidays).
- Orders placed after 2pm on a Friday or over the weekend will be delivered starting from the following Tuesday.
- During busy periods, delivery times may take slightly longer, but we will always keep you informed of any delays.
Delivery Updates
With DPD, you’ll have access to their real-time tracking system. You can rearrange delivery or select an alternative delivery option if you won’t be available to receive your order at the original time.
Important Notes
- Orders are not dispatched over weekends or on UK bank holidays.
- If there are any unexpected delays, we will notify you immediately.
At HYGGES, we aim to make every delivery experience stress-free and reliable. Thank you for shopping with us! If you have any questions about your delivery, feel free to contact our customer service team.